$\require{mediawiki-texvc}$

연합인증

연합인증 가입 기관의 연구자들은 소속기관의 인증정보(ID와 암호)를 이용해 다른 대학, 연구기관, 서비스 공급자의 다양한 온라인 자원과 연구 데이터를 이용할 수 있습니다.

이는 여행자가 자국에서 발행 받은 여권으로 세계 각국을 자유롭게 여행할 수 있는 것과 같습니다.

연합인증으로 이용이 가능한 서비스는 NTIS, DataON, Edison, Kafe, Webinar 등이 있습니다.

한번의 인증절차만으로 연합인증 가입 서비스에 추가 로그인 없이 이용이 가능합니다.

다만, 연합인증을 위해서는 최초 1회만 인증 절차가 필요합니다. (회원이 아닐 경우 회원 가입이 필요합니다.)

연합인증 절차는 다음과 같습니다.

최초이용시에는
ScienceON에 로그인 → 연합인증 서비스 접속 → 로그인 (본인 확인 또는 회원가입) → 서비스 이용

그 이후에는
ScienceON 로그인 → 연합인증 서비스 접속 → 서비스 이용

연합인증을 활용하시면 KISTI가 제공하는 다양한 서비스를 편리하게 이용하실 수 있습니다.

패션 모바일 커머스 품질 평가에 대한 비즈니스 모델 연구
A Study on the Business Model of Fashion Mobile Commerce by Quality Evaluation 원문보기

패션비즈니스 = Fashion business, v.18 no.1, 2014년, pp.1 - 21  

나윤규 (중앙대학교 예술문화연구원)

Abstract AI-Helper 아이콘AI-Helper

This study exceeds the view on the fragmentary fact-finding surveys related to the application of mobile commerce which further develops the evaluation model of fashion mobile commerce website and considers the validity of comprehensive fashion mobile commerce with quality evaluation factors accordi...

주제어

참고문헌 (74)

  1. Agustin, C., & Singh, J. (2005). Curvilinear effects of consumer loyalty determinants in relational exchanges. Journal of Marketing Research, 42(1), 96-108. 

  2. Aladwani, A. M., & Palvia, P. C. (2002). Developing and valuation and instrument for measuring user-perceived web quality. Information & Management, 39(6), 467-476. 

  3. Chen, Y. H., Wu, J. J., & Chung, Y. S. (2008). Culture impact on trsut: A comparison of virtual communities in China, Hong Kong, and Taiwan. Journal of Global Information Technology Management, 11(1), 28-48. 

  4. Childerrs, T. L., Carr, C. L., Peck, J., & Carson, S. (2001). Hedonic and Utilitarian Motivations for Online Retail Shopping Behavior. Journal of Retailing, 77(4), 511-535. 

  5. Cho, N., & Park, S. (2001). Development of electronic commerce user-consumer satisfaction index(ECUSI) for internet shopping. Industrial Management & Data Systems. 101(8), 400-405. 

  6. Cho, Y., Jung, H., & Yoon, S. (2006). The Effect of justice recognition of travel mediators' complaint handling on customers satisfaction and behavioral intention. Journal of Tourism, 20(1), 251-269. 

  7. Choi, H., & Park, J. (2009). Effects characteristics of mobile information service on satisfaction and reuse intention. Journal of the Korea Contents Association, 9(9), 411-422. 

  8. Chung, K., & Shin, J. (2010). The antecedents and consequents of relationship quality in internet shopping. Asia Pacific Journal of Marketing and Logistics, 22(4), 473-491. 

  9. Clacke, III, I. (2001). Emerging value propositions for m-commerce. Journal of Business Strategies, 18(2), 133-148. 

  10. Coulter, K. S., & Coulter, R. A. (2002). Determinants of trust in a service provider: The moderating role of length of relationship. Journal of Service Marketing, 16(6), 35-50. 

  11. Cox, J., & Dales, B. G. (2001). Service quality and e-commerce: An exploratory analysis. Marketing Service Quality, 11(2), 121-131. 

  12. Creative Good. (2000). The wireless customer experience. Retrieved from http://www.creativegood.com 

  13. Cronin, J. J., Jr., Brady, M. K., & Hult, G. T. (2000). Assessing the effects of quality, Value and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), 193-218. 

  14. Dey, A. K. (2001). Understanding and using context. Personal and Ubiquitous Computing. 5(1), 4-7. 

  15. Durlacher research. (1999). Mobile commerce report. Retrieved from http://www.durlacher.com/research/res-reports.asp 

  16. Evanschizky, H., Iyer, G. R., Plassmann, H., Niessing, J., & Meffert, H. (2006). The relative strength of affective commitment in securing loyalty in service relationships. Journal of Business Research, 59(12), 1207-1213. 

  17. Figge, S. (2004). Situation-dependent services a challenge for mobile network operators. Journal of Business Research, 57(12), 1416-1422. 

  18. Forsythe, S. M., & Shi, B. (2003). Consumer patronage and Risk Perceptions in internet shopping. Journal of Business Research, 56, 867-875. 

  19. Goodhue, D. L., & Thompson, R. L. (1995). Task-technology fit and individual performance. MIS Quarterly, 19(2), 213-236. 

  20. Han, J. H., & Jang, H. S. (2004). Determinants of the intention to use information services. Journal of information systems, 13(1), 97-119. 

  21. Hart, S., & Smith, A. (1999). Are loyalty schemes a manifestation of relationship marketing?. Journal of Marketing Management, 15(6), 541-562. 

  22. Hellier, P. K., Geursen, G. M., Rodney, A. C., & Rickard, A. J. (2003). Customer repurchase intention: A general structural equation model. European Journal of Marketing, 37(11/12), 1762-1800. 

  23. Hoffman, D. L., Novak, T. P., & Schlosser, A. (2000). Consumer control online environment. Working Paper eLab Owen Graduate School of Management Vanderbilt University, 1-14. 

  24. Hong, W., Wong, W., Thong, J., & Tam, K. (2002). Determination of user acceptance of digital libraries: An empirical examination of individual difference and system characteristics. Journal of Management Information System, 18(3), 97-124. 

  25. Jeon, S., & Choi, H. (2001). e-CRM: Consumer Relationship Management. Seoul: SKH Press. 

  26. Jeong, I., & Cho, J. (2004). A study of the influence on satisfaction and loyalty of e-learning. Proceedings of 2004 The Korea Society of Management Information System (pp. 3-9). Seoul: The Korea Society of Management Information System. 

  27. Kang, B., & Cho, C. (2010). An effect of evaluative factors on relationship quality and re-purchase internet in internet shopping mall. Journal of Korea Customer Satisfaction Management, 12(1), 87-108. 

  28. Kang, B., & Hwang, T. (2009). A study on the consumer satisfaction of convergence products. Journal of the Korea Industrial Information Systems Research, 14(5), 169-185. 

  29. Kang, S., Kim, M., & Yang, H. (2006). Polynomial regression analysis and response surface methodology in task-technology fit research: The case of GSS(Group Support Systems). Asia Pacific Journal of Information Systems, 16(2), 47-67. 

  30. Kannan, P. K., Chang, A. M., & Whinston, A. B. (2001). Wireless commerce: Marketing issues and possibilities. Proceedings HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences (p. 9015). Washington: Computer Society. 

  31. Kim, A. (2000). Community building on the Web. Seoul: Peachpit Press. 

  32. Kim, H., & Kim, J. (2002). An empirical research on important factors of mobile internet usage. Asia Pacific Journal of Information Systems, 12(3), 89-113. 

  33. Kim, K., Kim, S., & Lee, B. (2006). Empirical study on strategies for successful mobile contents services. Journal of the Korea Contents Association, 6(10), 89-98. 

  34. Kim, S. (2002). The relationship of internet shopping mall characteristics, relationship quality and customer loyalty. Journal of Business Research, 17(4), 247-273. 

  35. Kim, Y., & Lee, S. (2002). The influences of attributes of salespersons working at apparel store on relationship with consumers. Journal of the Koean Society of Clothing and Textiles, 26(11), 1570-1581. 

  36. Korea Network Information Center. (2004). 2004 Wireless internet numbers for content. 12. Seoul: KRNIC 

  37. Lee, D., & Gu, G. (2001). Scale development and effect analysis: A study on the interaction at internet shopping malls. Korea Marketing Review, 16(2), 115-140. 

  38. Lee, G., & Kim, J. (2004). A study on the task performance of mobile service users in medical institute: Emphasis on individual characteristics and task-technology fit(TTF) Model. IE Interfaces, 17(3), 314-329. 

  39. Lee, M. (2002). e - SERVQUAL: A scale for measuring consumer evaluations of internet service quality. Korea Marketing Review, 17(1), 73-95. 

  40. Lee, S., & Kim, D. (2006). The effects of ubiquitous attributes of mobile contents on consumer acceptance. Daehan journal of business, 19(2), 651-678. 

  41. Lee, T., & Jun, J. (2004). A study on the effects of ubiquitous connectivity and contextual offer on the mobile-commerce adoption: An extension of the technology acceptance model. Korean Management Review, 33(4), 1043-1071. 

  42. Lee, W., & Kang, Y. (2004). Effects of the mobility on the PDA use of mobile office environments. Proceedings of 2005 the Korea Society of Management Information System (pp. 536-543). Seoul: The Korean Operations Research and Management Science Society. 

  43. Lee, W., & Kang, Y. (2005). Small firms' adoption intention of inter-firm electronic linkages. Asia Pacific Journal of Information Systems, 15(2), 171-193. 

  44. Leech, P. (1999). Integrating loyalty marketing and category management: Developing consumer partnerships. North America: An ECR Report. 

  45. Lim, G., & Lee, J. (2006). The study on purchase intention of the mobile environment. Journal of information systems, 15(4), 189-209. 

  46. Lin, J., & Lu, H. (2000). Towards and understanding of the behavioral intention to use a website. International Journal of Information Management, 20, 219-232. 

  47. Lu, J., Yu, C. S., Liu, C., & Yao, J. E. (2003). Technology acceptance model for wireless internet. Internet Research, 13(3), 206-222. 

  48. Madu, C. N., & Madu, A. A. (2002). Dimensions of e-quality. International Journal of Quality & Reliability Management, 19(3), 246-258. 

  49. Min, D., Park, J., & Park, C. (2002). The effect of eCRM features on website visit and purchase. Information Systems Review, 4(2), 155-169. 

  50. Moon, H. (2005). A study on the factors influencing mobile service usage. Journal of information systems, 14(2), 133-154. 

  51. Moon, J., & Kim, Y. (2001). Extending the TAM for a world-wide-web context. Information and Management, 38(4), 217-230. 

  52. Mort, G. S., & Drennan, J. (2002). Mobile digital technology: Emerging issues for marketing. Journal of Database Marketing, 10(1), 9-23. 

  53. Mukherjee, A., & Nath, P. (2007). Role of elctronic trust in online retailing: A re-examination of the commitment-trust theory. European Journal of Marketing, 41(9/10), 1173-1202. 

  54. Na, Y. (2012). The effect of consumer characteristics and TTF on the acceptance of fashion mobile commerce. Journal of Fashion Business, 16(4), 46-63. 

  55. Noh, M., & Kim, M. (2009). Factors influencing wireless internet service intention of the u-services characteristics by service type. Journal of the Korea Contents Association, 9(11), 335-347. 

  56. Park, T., & Lim, Y. (2008). The effects of CRM commitment and organizational culture on CRM performance. ASIA Marketing Journal, 10(2), 31-69. 

  57. Park, Y., & Han, M. (2001). The effects of perceived risk and perceived quality on the consumer's online buying behavior. Korea Marketing Review, 16(1), 59-84. 

  58. Salisbury, W. D., Pearson, R. A., Pearson, A. W., & Miller, D. W. (2001). Perceived security and world wide web purchase intention. Industrial Management and Data Systems, 101(4), 165-176. 

  59. Seo, M., & Kim, S. (2003). The interaction effect of customers' emotion experiences during internet service site visitation according to customers' sensation seeking tendency. Korea Marketing Review, 18(1), 77-111. 

  60. SERI. (2010). CEO Policy reports. Seoul: SERI. 

  61. Shanker, V., Smith, A. K., & Rangaswamy, A. (2003). Customer satisfaction and loyalty in online and offline environments. International Journal of Research in Marketing, 20, 153-175. 

  62. Sian, K., Lim, E., & Shen, Z. (2001). Mobile commerce: Promises, challenges, and research agenda. Journal of Database Marketing, 12(3), 4-13. 

  63. Szymanski, D. M., & Hise, R. T. (2000). E-satisfaction: An initial examination. Journal of Retailing, 76(3), 309-322. 

  64. Venkatesh, V., & Davis, F. D. (2000). A theoretial ex-tension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186-204. 

  65. Ward, M. R., & Lee, M. (2000). Internet shopping. consumer search and product branding. Journal of Product & Brand Management, 9(2), 6-20. 

  66. Wong, A., & Sohal, A. (2006). Understanding the quality of relationships in consumer services: A study in a retail environment. International Journal of Quality and Reliability Management, 23(3), 244-264. 

  67. Yang, Z., Cai, S., Zhou, Z., & Zhou, N. (2005). Development and validation of and instrument to measure user perceived service quality to information presenting web potals. Information & Management, 42(4), 575-589. 

  68. Ye, J., & Park, J. (2002). Charging solution for mobile service. Korea Information Processing Society review, 9(2), 51-56. 

  69. You, H., & Park, C. (2008). Influential factors on chinese consumer's usage intention of mobile internet service. Institute of Advanced Scientific Research, 12(2), 203-226. 

  70. Youan, Y., & Zhang, J. J. (2003). Towards an appropriate business model for m-commerce. International Journal of Mobile Communications, 1(1/2), 35-56. 

  71. Yu, S., & Kim, H. (2007). A study on the factors affecting the acceptance intention for mobile ads. Information Systems Review, 9(1), 1-21. 

  72. Zeng, E. Y., Yen, D. C., Hwang, H., & Huang, S. M.(2003). Mobile commerce: The convergence of e-commerce and wireless technology. International Journal of Services Technology and Management, 4(3), 302-322. 

  73. Zhilin, Y. (2001). Measuring e-service quality and its linkage to customer loyalty. New Mexico State University, Las Cruces, New Mexico. 

  74. Ziqi, L. & Michael, T. C. (2001). Internet-based e-shopping and consumer attitudes: An empirical study. Information & Management, 38, 299-306. 

저자의 다른 논문 :

LOADING...

관련 콘텐츠

오픈액세스(OA) 유형

FREE

Free Access. 출판사/학술단체 등이 허락한 무료 공개 사이트를 통해 자유로운 이용이 가능한 논문

이 논문과 함께 이용한 콘텐츠

섹션별 컨텐츠 바로가기

AI-Helper ※ AI-Helper는 오픈소스 모델을 사용합니다.

AI-Helper 아이콘
AI-Helper
안녕하세요, AI-Helper입니다. 좌측 "선택된 텍스트"에서 텍스트를 선택하여 요약, 번역, 용어설명을 실행하세요.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.

선택된 텍스트

맨위로