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NTIS 바로가기한국직업건강간호학회지 = Korean journal of occupational health nursing, v.28 no.4, 2019년, pp.221 - 229
최정실 (가천대학교 간호대학 간호학과) , 김영지 (공주대학교 간호보건대학 간호학과)
Purpose: The aim of this study was to identify core keywords and topic groups of workplace bullying researches in the past 10 years for better understanding research trend. Methods: The study was conducted in four steps: 1) collecting abstracts, 2) extracting and cleaning semantic morphemes, 3) buil...
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핵심어 | 질문 | 논문에서 추출한 답변 |
---|---|---|
WB가 가져오는 악영향은 무엇인가? | 한편, WB는 스트레스, 피곤, 고혈압과 같은 신체 증상을 초래하고, 우울, 불안, 외상 후 스트레스 증후군, 자살사고 및 자살시도 등의 정신적인 문제를 가져오며, 이외에 결근, 직무 만족 저하 및 이직의도 증가 등 조직 관리에 영향을 준다. 이러한 WB의 부정적 영향으로 간호 생산성이 감소하고 간호의 질이 저하되므로, 병원조직에서 WB를 근절하기 위한 관심과 대책이 필요하다(Laschinger, Grau, Finegan, & Wilk, 2010; MacIntosh, Wuest, Gray, & Cronkhite, 2010; Rocker, 2008; Cho, 2018). | |
직장 내 괴롭힘이란 무엇인가? | 최근 매스컴에서 ‘태움’으로 명명되고 있는 ‘직장 내 괴롭힘(Workplace Bullying, WB)’은 ‘한 개인이 한 명 이상의 개인들에 의해 거의 매일 또는 수개월의 기간 동안 잠재적 또는 드러나는 위험성을 겪으며 거의 도움을 받지 못하는 상황에서 공격받는 사회적 상호작용’으로 정의되고 있다(Leymann, 1996). WB는 개인의 인간적 가치를 무시하거나 훼손하며, 보건의료계 직종에서 특히 간호사를 통제하는 행동으로 몇 달에 걸쳐 반복적이고 정기적으로 나타나는 특징이 있다(Park, Shin, Cho, & Kim, 2018). | |
병원이라는 특스한 환경에서 간호사의 직장내 괴롭힘이 타 직종에 비해 심각한 이유는 무엇인가? | 다양한 직장 중 병원이라는 특수한 환경에서 간호사의 직장 내 괴롭힘은 다른 직종에 비하여 문제가 특히 심각하다. 병원은 환자의 생명을 다루는 곳이므로 긴장과 스트레스가 높으며, 간호직종은 근무경력에 따라 위계질서가 강하여 간호 직에서 직장 내 괴롭힘이 많이 발생 한다고 보고되고 있다(Roberts, DeMarco, & Griffin, 2009). |
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