[논문]간호·간병통합서비스병동과 일반병동 환자의 간호요구도, 간호만족도 및 간호사의 의사소통 유형 비교

강연진; 민정아; 박창순; 전은영

doi:10.22705/jkashcn.2021.28.3.317

간호·간병통합서비스병동과 일반병동 환자의 간호요구도, 간호만족도 및 간호사의 의사소통 유형 비교
Comparison of Patient Needs, Patient Satisfaction, and Communication Type of Nurses between Integrated Nursing Care Service Ward and General Ward Patients 원문보기

가정간호학회지, v.28 no.3, 2021년, pp.317 - 328

강연진 (가톨릭대학교 대전성모병원) , 민정아 (가톨릭대학교 대전성모병원) , 박창순 (가톨릭대학교 대전성모병원) , 전은영 (대전대학교 간호학과)

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Purpose: The purpose of this study is to provide patient-centered nursing by comparing the patient needs, patient satisfaction, and communication type of nurses for patients admitted to integrated nursing care service ward and general ward. Methods: Data were collected by self-report questionnaires between September 7 and October 9, 2021. Patients were patients recruited from a hospital in D city, 100 each from comprehensive nursing care service ward and general ward. The data were analyzed using descriptive statistics, 𝜒2-test, t-test, ANOVA, and Pearson's correlation. Results: There was no significant difference in patient needs between the patients of integrated nursing care service ward and the general ward (t=-1.12, p=.263). However, patient satisfaction was higher among the patients in integrated nursing care service ward than in the general ward (t=-3.55, p<.001). Pertaining to the communication type of nurses, the informational communication type (t=-4.02, p<.001) and the friendly communication type (t=-3.92, p<.001) were stronger in the integrated nursing care service ward than the general ward. It was, hence, confirmed that the educational requirements were positively correlated with patient satisfaction in the reliability domain and technical-professional domain, and that the nurse informational communication type and friendly communication type had a significantly positive correlation with patient satisfaction. Conclusion: The expansion of the integrated nursing care service ward may be considered in the future, with an informational and friendly communication method as an effective response that can be adapted in practice as a reflection the type of communication among nurses.

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표/그림 (4)

표 General Characteristics of Participants (N=194)
표 Comparison of Patient Needs, Patient Satisfaction, and Communication Type of Nurses (N=194)
표 According to the General Characteristics Compare Difference in the Patient Needs, Patient Satisfaction, and Communication Type of Nurses (N=194)
표 Correlation of the Patient Needs, Patient Satisfaction, and Communication Type of Nurses (N=194)

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