[논문]조직유형에 따른 서비스경제시대 인재상 관계분석 -조직문화와 조직구조를 중심으로-

백경희; 김현수

doi:10.18807/jsrs.2021.11.3.098

조직유형에 따른 서비스경제시대 인재상 관계분석 -조직문화와 조직구조를 중심으로-
Analysis of the relationship with the Human Resource in the service economy era according to the type of organization -Focusing on organizational culture and structure - 원문보기

서비스연구 = Journal of service research and studies, v.11 no.3, 2021년, pp.98 - 116

초록
AI-Helper

4차 산업혁명시대의 도래로 인해 현대사회는 과거와 다르게 경제, 경영, 문화 등 다양한 요소들이 변화하고 있다. 그 중 경영적 측면에서 나타나는 주된 특징은 유형재화 중심에서 무형재화 중심으로 변화하는 것이며 이에 기업들은 새로운 경영방식 도입, 제조에서 서비스로의 전환, 기술의 확장 등 혁신을 추구하기 위해 노력 하고 있다. 하지만 변화하는 시대 지속적 가치창출을 위해 가장 중요성이 높아지고 있는 인적자원에 관해서는 아직까지 단순한 방식의 전환에 머무르고 있어 실질적인 혁신을 가능케 하는 노력이 부족한 실정이다. 이에 본 연구에서는 서비스경제시대 새로운 인재상에 대한 기업에서의 활용성을 검증하고자 인재요소에 대한 중요성을 인식하고 기존 도출 된 서비스경제시대에 변화된 인재상 요소들이 조직문화와 조직구조의 유형에 따라 어떠한 관계와 차이가 있는지를 연구하였다. 최근 연구에서 도출, 검증 된 서비스경제시대 인재상요소를 활용하여 구성원들의 생각과 행동에 영향을 주는 요소인 조직문화와 조직구조의 유형으로 나누어 관계를 검증하였으며 그 결과 조직문화와 조직유형별로 유의미한 인재상에 다소 차이가 있었으나 두 가지 요소를 결합하여 해석하였을 경우에는 새로운 인재상이 모두 유의미한 것으로 나타났으며 이는 서비스경제시대 인재상이 실제 기업에 적합하다는 것으로 해석될 수 있다. 다만 본 연구의 지표가 한정적 이었다는 한계를 극복하기 위해 향후 다양한 요인들이 고려 된 표본과 체계화 된 조직유형 및 업종별 산업별 분류를 통한 연구가 지속적으로 이어져야 할 필요가 있다.

Abstract ▼ AI-Helper

With the advent of the era of the 4th industrial revolution, various factors such as economy, management, and culture are changing in modern society, unlike in the past. Among them, the main characteristic of management is the change from intangible goods to tangible goods, and companies are trying to pursue innovation such as introducing a new management method, converting from manufacturing to service, and expanding technology. However, with regard to human resources, which is becoming the most important for sustainable value creation in a changing era, efforts to enable practical innovation are lacking as they are still in a simple transition. Therefore, in this study, after recognizing the importance of human resources, we verified the relationship between the elements of the human resource in the service economy era according to organizational culture and organizational structure. The relationship between organizational culture and organizational structure by type was verified using the items of human resources, we verified the relationship between the elements of the human resource in the service economy era that were derived and verified in recent research. As a result, there were some significant differences in the image of human resources, we verified the relationship between the elements of the human resource by organizational culture and type of organization, but when the two factors were combined and interpreted, it was found that all of the human resources, we verified the relationship between the elements of the human resource in the service economy era were necessary. However, in order to overcome the limitation that the indicators of this study were limited, it is necessary to continue research through samples that consider various factors in the future and systematic classification by type of organization and industry by industry.

주제어

표/그림 (12)

그림 Fig. 2-1. formation process of the modern spirit(Kimm, 2020b)
그림 Fig. 2-2 Changes in the share of industries in major countries(Kim, 2018)
표 Tab. 2-1 Comparison of past economic society and modern economic society(Kim,2018)
표 Tab. 2-2 Prior research reflecting changes in the service economy era(Baek·Kim,2021)
표 Tab. 2-3 The essence and tendency that a modern manager should have. Final factors and items(Yeom, 2020)
표 Tab. 2-4 Arrangement of models for deriving talents in the service economy era(Baek, 2021)
표 Tab. 2-5 Validation process for talents in the service economy era
표 Tab 2-6 Final elements and items through validation of talent in the service economy era
그림 Fig. 3-1 Organizational culture type according to competitive value model(Yoo, 2011)
그림 Fig. 3-2 A Research Model on the Relationship between Talents in the Service Economy Era by Organization Type
표 Tab. 4-1 Summary of Preliminary Survey Results
표 Tab. 4-2 Summary of Hypothesis Test Results

참고문헌 (26)

An, huinam(1995), Dimensions of Organizational？Structureand Organizational Characteristicts,？The research institute for social, Vol.14,？pp.217-235.
Baek, Kyeonghui(2020), A study on the talent？image of the service economy era by？organization type., doctoral dissertation,？Kookmin University Graduate School.
Baek, Kyeonghui & Kim, Hyunsoo(2021), A？Study on the Development of Human Resource？Factors in the Service Economy Era, The？Korea Contents Society, Vol.21, No.2,？pp.572-586.
Choi, changhyun(1991), Path Analytic study of？the Relationship of Organizational Structure , Attitudes towards Authoritarianism , and Job？Satisfaction to Organizational Commitment :？An Application of LISREL, Korean Public？Administration Review, Vol.25, No.2,？pp.515-531.
Ju Hyojin(2005), Analyzing the Relation among？Organizational Structure, Organizational？Culture and Organizational Effectiveness:？Focusing on Sub-departments by Work？Patterns, graduate school of public？administration seoul national university,？Vol.42, No.2, pp.23-53.
Kim, Hojeong(2002a), The Study on The？Culture of Korean Public Organization and？Competing Values Model, The Korea？Association for Policy Studies, Vol.11, No.3,？pp.219-238.
Kim, Hojeong(2004), A Comparison of？Organizational Culture in Public Agencies and？Private Firms, Korean Public Administration？Review , Vol.11, No.3, pp.219-238.
Kim, Hyunsoo(2018), New Management of？Management, Kookmin University Press.
Kim, Hyunsoo(2019b), A Study on the Servic？Philosophy of Mainstream Oriental？IdeologyJournal of Service Research and？Studies, Journal of Service, Vol.9, No.2,？pp.1-15.
Kim, Hyunsoo(2020b), A Service Management？Model as the New Business Administration,？Journal of Service, Vol.10, No.2, pp.91-108.
Kim, Hyunsoo (2020c), A Service Management？Model as the New Business Administration,？Journal of Service Research and Studies,？Vol.10, No.3, pp.1-19.

원문보기 상세보기
Kim, Jaeyeong(2020), A Study on the Human？Resource Model in the Service Economy Era,？doctoral dissertation, Kookmin University？Graduate School.
Kim, Jaeyeong & Kim, Hyunsoo(2020), A Study？on Philosophy-based Human Resource Model？in the Service Economy Era, Journal of？Service, Vol.10, No.3, pp.117-139.
Kim, jongyeol & Kim, Hyunsoo(2018), A Study？of New Service Learning in the Age of？Increasing Occupational Mobility, Vol.8, No.3,？pp.1-19.
Kim, Kihwangi(2011), The Study on the？Leadership Types of GolfLeaders to the？Organizational Structure, -Organizational？Culture and Organizational Effectiveness-,？doctoral dissertation, Kyunghee University？Graduate School.
Kim, Taehui(2008), Simulation for Improving？Organizational Effectiveness of Public Sport？Organizations through Management of？Corporate Culture, doctoral dissertation,？Sungkyunkwan University Graduate School.
Lee, Chamseul(2020), A Critical Study on？Discussion over the Model of Talent of the？Fourth Industrial Revolution : on the Basis of？Human Education, doctoral dissertation,？Sangmyung University Graduate School.
Lee, Sangcheol(2012b), value creation？organization theory, dymbook.
Oh, Hongsuk(2020), organization theory,？pybook.
Park, Byeongcheol(2012), A Study on the？Relationship between Information Ability and？Task Competency of Individuals in？Organization, doctoral dissertation, InHa？University Graduate School.
Park, Byeongcheol(2017), The Effect of？Perceived Organizational Support on Job？Competency: Mediating Effect of？Self-direction and Work Engagement,？master dissertation, Chungang University？Graduate School.
Park, Dongkyeong(2016), A study on the？effects of public enterprises' internal？marketing on the customer orientation:？Focused on the comparison of differences in？accordance with the characteristics of the？public enterprises and the organizational？culture, doctoral dissertation, Busan？University Graduate School.
Sung, Taejae(2014), Research Methodology,？hakjisa.
Ryu, Byeonggon(2011), Moderating Effect of？Organizational Structure and Organizational？Culture on the Relationship Between？Transformational/Transactional Leadership？and Organizational Effectiveness, doctoral？dissertation, Dankook University Graduate？School.
Yeom, BaeHoon(2019), A Study on the？Essence of Modern Manager in Service？Economy Era, doctoral dissertation,？Kookmin University Graduate School.
Yoo, Kyeongmi(2011), influence of？organizational culture types on job？performance : focused on organizational？commitment as a mediator, doctoral？dissertation, Kyounggi University？Graduate School.

저자의 다른 논문 :

표제어: PCR

동의어: Packet Collision Rate

용어 설명 출처 목록 (6)

용어 설명: PCR은 세균 특이성이 있는 primer를 이용하여 적은 수의 세균이 있을지라도 쉽게 검출할 수 있는 유용한 방법이며, 이를 이용하여 구강 내 치면세균막이나 타액에서 직접 세균을 검출할 수 있게 되었다[8].

내보내기 구분	파일저장 인쇄 메일전송
구성항목	기본정보 상세정보 관리번호, 논문명, 저널/프로시딩명, 저자 , 발행년, 권, 호, 시작페이지, 끝페이지, 발행기관 관리번호, 논문명, 대등논문명, 저자 , 저널/프로시딩명, 발행기관, 발행년, 발행언어, 권, 호, 시작페이지, 끝페이지, ISBN, ISSN, 주제분야, 키워드, 초록(한글), 초록(영문), 저자(소속기관)
저장형식	Text(ASCII format) Excel format RefWorks Direct Export RIS format (for Reference Manager, ProCite, EndNote), Scholar's Aids, Mendeley
메일정보	받는사람 (필수) @ 보내는사람 (선택) @ 제목 내용 KISTI 검색결과 이메일 서비스
안내	총 건의 자료가 검색되었습니다. 다운받으실 자료의 인덱스를 입력하세요. (1-10,000) 검색결과의 순서대로 최대 10,000건 까지 다운로드가 가능합니다. 데이타가 많을 경우 속도가 느려질 수 있습니다.(최대 2~3분 소요) 다운로드 파일은 UTF-8 형태로 저장됩니다. 파일의 내용이 제대로 보이지 않을실 때는 웹브라우저 상단의 보기 -> 인코딩 -> 자동선택 여부를 확인하십시오. ~ Text(ASCII format) Excel format

연합인증