다음과 같은 기능을 한번의 로그인으로 사용 할 수 있습니다.
NTIS 바로가기
벤처창업연구= Asia-Pacific journal of business and venturing, v.16 no.5, 2021년, pp.189 - 203
한상인 (호남대학교 경영학과) , 장석주 (호남대학교 경영학과)
AI-Helper
Environmental changes, which are strongly requiring technological cooperation, such as technological development and strategic alliances according to industrial ecosystem change, have a significant impact on not only product quality but also services. Thus, there is a need for 'servitization' that c...
Agarwal, R., & Karahanna, E.(2000). Time Files When You're Having Fun: Cognitive Absorption and Beliefs about Information Technology. MIS Quarterly, 24(4), 665-694.
Ajzen, I., & Fishbein, M.(1980). Understanding Attitudes and Predicting Social Behavior. Englewood Cliffs, NJ: Prentice-Hall, Inc.
An, S. J.(2020). A Study on the Factors Affectingthe Intention to Continuous Use of Digital Content OTT(Over-the-Top)Service. Doctoral Dissertation, The Graduate School of Soongsil University, Korea.
Ayala, F. N., Paslauski, C. A., Ghezzi, A., & Frank, A. G.(2017). Knowledge sharing dynamics in service suppliers' involvement for servitization of manufacturing companies. International Journal of Production Economics, 193, 538-553.
Baines, T., Bigdeli, A. Z., Bustinza, O, F., Shi, V. G., Baldwin, J., & Ridgway, K.(2016). Servitization: Revisiting the State-of-the-art and Research Priorities. International Journal of Operations and Production Management, 37(2), 256-278.
Barnes, S. J., & Bohringer, M.(2011). Modeling use continuance behavior in microblogging services: The case of Twitter. Journal of Computer Information Systems, 51(4), 1-10.
Bhattacherjee, A., & Clive S.(2006). Influence Processes for Information Technology Acceptance: An Elaboration Likelihood Model. MIS quarterly, 30(4), 805-825.
Bhattacherjee, A.(2001). Understanding information systems continuance: An expectation-confirmation model. MIS Quarterly, 25(3), 351-370.
Bhattacherjee, A., & Premkumar. G.(2004). Understanding changes in belief and attitude toward information technology usage: A theoretical model and longitudinal test. MIS Quarterly, 28(2), 351-370.
Chang, Y. P., & Zhu, D. H.(2012). The role of perceived social capital and flow experience in building users' continuance intention to social networking sites in China. Computers in Human Behavior, 28(3), 995-1001.
Chin, W. W.(1998). The Partial Least Squares Approach to Structural Equation Modeling, in Marcoulides. G. A.(Eds), Modern Methods for Business Research. Lawrence Eelbaum Associates, Mahwah, NJ.
Chin, W. W., Marcolin, B. L., & Newsted, P. R.(2003). A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study. Information Systems Research, 14(2), 189-217.
Danner, U. N., Aarts, H., & Vries, N. K.(2008). Habit vs. intention in the prediction of future behaviour: The role of frequency, context stability and mental accessibility of past behaviour. British Journal of Social Psychology, 47(2), 245-265.
Davis, F. D.(1989). Perceived Usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-339.
De, Guinea, A. O., & Markus, M. L.(2009). Why Break the Habit of a Lifetime? Rethinking the Roles of Intention, Habit, and Emotion in Continuing Information Technology Use. MIS Quarterly, 33(3), 433-444.
Featherman, M. S., & Pavlou, P. A.(2003). Predicting E-services Adoption: A Perceived Risk Facets Perspective. International Journal of Human-Computer Studies, 59(4), 451-474.
Fishbein, M., & Ajzen, I.(1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Addision Wesley, Reading, MA.
Fornell, C. R., & Larcker, D. F.(1981). Sturctural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(3), 312-325.
Gaiardelli, P., Songini, L., & Saccani, N.(2014). The Automotive Industry: Heading Towards Servitization in Turbulent Times. Servitization in Industry, 55-72.
Gatian, A. W.(1994). IS user Satisfaction a Valid Measure of Systems Effectiveness?, Information and Management. 26(3), 119-131.
Gefen, D.(2003). TAM or Just Plain Habit: A Look at Experienced Online Shoppers. Journal of End User Computing, 15(3), 1-13.
Gefen, D., Karahanna, E., & Straub, D. W.(2003). Trust and TAM in Online Shopping: An Integrated Model. MIS Quarterly, 27(1), 51-90.
Hong, S., Thong, J. Y. L., & Tam, K. Y.(2006). Understanding continued information technology usage behavior: A comparison of three models in the context of mobile internet. Decision support systems, 42(3), 1819-1834.
Hwang, S. J.(2021). Technological advancement and the future of the automobile industry. Korea Labor Institute International Labor Brief, 19(3), 3-6.
Jung, J. H., Shin, J. I., & Chung, K. H.(2017). A Study on Satisfaction and Integrated Loyalty for Smartphone Use in Expectation-Confirmation Model(ECM). The Journal of Internet Electronic Commerce Research, 17(4), 1-18.
Keiningham, T. L., Perkins M. T., & Evans, H.(2003). The impact of customer satisfaction on share of wallet in a business-to-business environment. Journal of Service Research, 6(1), 37-50.
Kim, C. H., & Lee, H. B.(2020). Corona 19 and the Future of the Automotive Industry: Focusing on the Korean automobile industry. Journal of Culture Industry, 20(3), 75-84.
Kim, D. H.(2014). Product-centric servitization in automobile industry. Doctoral Dissertation, The Graduate School of Seoul National University.
Kim, D. H., & Park, N. K.(2016). Effects of OTT Service Users' Use Motivations on Satisfaction and Intention of Continued Use. Journal of Broadcasting and elecommunications Research, 93, 77-110.
Kim, H. J., & Park, S. K.(2017). Policy Measures to Promote Eco-Friendly Vehicle Industry in Korea. Journal of Climate Change Research, 8(1), 41-50.
Kim, S. A., & Lee, C. W.(2020). The Effect about the Buyer's Attributes of Servitization on Customer Satisfaction & Repurchase Intention in the Automobile Industry. Korean Business Education Review, 35(3), 233-253.
Kim, S. J., Park, S. M., & Kim, C. B.(2019). A Study on the Factors Forming the Intention to Continuously Use the Easy Payment through the Expectation-Confirmation Model. Journal of Korea Service Management Society, 20(2), 185-203.
Koufaris, M.(2002). Applying the technology Acceptance Model and Flow Theory to Online Consumer Behavior. Information Systems Research, 13(2), 205-223.
Lankton, N. K., Wilson, E. V., & En, M.(2010). Antecedents and Determinants of Information Technology Habit. Information & Management, 47(5-6), 300-307.
Lee, J. C.(2012). Analysis on the Mediator Effects of Ease of Use, Usefulness and Switching Barrier on Customer Satisfaction in Context of Service Quality of Smart phone. Journal of Business Research, 27(4), 175-198.
Lee, J. E., & Sung, D. K.(2017). The Study on the Factors Influencing on the Behavioral Intention of Free Mobile Video Service: Focusing on the UTAUT2. Journal of Communication Research, 54(1), 258-313.
Lee, J. S.(2020). A Study on the Prediction of OTT Service Continuance Intention by ntegrating Extended Expectation-Confirmation Model and Information System Success Model. Doctoral Dissertation, The Graduate School of Chung-Ang University.
Lee, T. W.(2018). A study on the relationship between perceived service level, customer satisfaction and customer loyalty in automobile industry's servitization. Doctoral Dissertation, The Graduate School of Seoul National University.
Limayem, M., & Cheung, C. M. K.(2008). Understanding information systems continuance: The case of Internet-based learning technologies. Information & Management, 45(4), 227-232.
Limayem, M., Hirt S., & Cheung, C. M. K.(2007). How Habit Limits the Predictive Power of Intention: the Case of Information Systems Continuance, MIS Quarterly. 31(4), 705-737.
Mahut, F., Daaboul, J., Bricogne, M., & Eynard, B.(2017). Product-Service Systems for servitization of the automotive industry: a literature review. International Journal of Production Research, 55(7), 2102-2120.
Martinez, L. F., Zeelenberg, M., & Rijsman, J. B.(2011). Regret, disappointment and the endowment effect. Journal of Economic Psychology, 32(6), 962-968.
Oh, J. C., Yoon, S. j., & Wu, Y.(2010). A Study on Factors of Intention toward Using Mobile Internet Service :Revised TRAM, Journal of the Korea Service. Managemant Society, 11(5), 127-148.
Oliver, R. L.(1980). A Cognitive Model of the Antecedents and Consequences of Satisfaction Decision. Journal of Marketing Research, 17(4), 460-469.
Oliver, R. L.(1993). Cognitive, affective, and attribute bases of the satisfaction response. Journal of Consumer Research, 20(3), 418-430.
Oliver, R. L.(1999). Whence consumer loyalty?. Journal of Marketing, 63(4), 46-63.
Parasuraman, A., Zeithaml, V. A., & Berry, L. L.(1994). Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implication for Further Research. Journal Marketing, 58(1), 111-124.
Park, K. H.(2013). A Study on the Integration of Habit Variable into Expectation-Confirmation Model: the Case of General Portals. Journal of Business Research, 28(1), 85-108.
Park, M. K.(2012). The Effects of Interdependence, Familiarity of Colleague and Usefulness on Learning Attitude and Learning Satisfaction in University class Adopting Social Medi. Master thesis, The Graduate School of Konkuk University.
Raja, J. Z., Boume, D., Gofffin, K., Cakkol, M., & Martinez, V.(2013). Achieving Customer Satisfaction through Integrated Products and Services: An Exploratory Study. The Journal of Product Innovation Management, 30(6), 1128-1144.
Ren, G., & Gregory, M. J.(2007). Servitization in Manufacturing Companies: A Conceptualization, Critical Review and Research Agenda. San Francisco, USA, Frontiers in Service Conference.
Roca, J. C., Chiu, C. M., & Martinez, F. J.(2006). Understanding e-learning continuance intention: An extension of the technology acceptance model. International Journal of Human-Computer Studies, 64(8), 683-696.
Sabbaghaa, O., Rahman, M, N, N., Ismail, W, R., & Hussain, W, M, H, W.(2016). Impact of Quality Management Systems and After-sales Key Performance Indicators on Automotive Industry: A Literature Review. Procedia-Social and Behavioral Sciences, 224, 68-75.
Son, Y. H.(2005). Mediating Effect of Consumption Emotion to Customer Satisfaction/Dissatisfaction. Journal of Consumer Studies, 16(1), 1-32.
Song, H. H.(2020). Roles of Stakeholders for Automotive Industry to Cope with the GHG Emission Standards. Auto Journal, 42(5), 13-15.
Sousa, R., & Silveira, G. J. C. D.(2019). The relationship between servitization and product customization strategies. International Journal of Operations & Production Management, 39(3), 454-474.
Thong, J. Y. L., Hong, S. J., & Tam, K. Y.(2006). The effects of post-adoption beliefs on the expectation confirmation model for information technology continuance. International Journal Human-Computer Studies, 64(9), 799-810.
Vandermerwe, S., & Rada J.(1988). Servitization of business: Adding value by adding services. European Management Journal, 6(4), 314-324.
Venkatesh, V., & Davis, F. D.(2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186-204.
Venkatesh, V., Thong, J. Y., & Xu, X.(2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157-178.
Yeh, Y. S., & Li, Y. M.(2009). Building trust in m-commerce: Contributions from quality and satisfaction. Online Information Review, 33(6), 1066-1086.
Yoo, H. M.(2017). A Study of the Nonlinear Relationship between Customer Satisfaction and Repurchase Intension. Journal of Channel and Retailing, 22(3), 19-38.
Zhou, T.(2013). An empirical examination of continuance intention of mobile payment services. Decision Support System, 54(2), 1085-1091.
*원문 PDF 파일 및 링크정보가 존재하지 않을 경우 KISTI DDS 시스템에서 제공하는 원문복사서비스를 사용할 수 있습니다.
출판사/학술단체 등이 한시적으로 특별한 프로모션 또는 일정기간 경과 후 접근을 허용하여, 출판사/학술단체 등의 사이트에서 이용 가능한 논문
Copyright KISTI. All Rights Reserved.
※ AI-Helper는 부적절한 답변을 할 수 있습니다.