[논문]혈액투석 간호사의 언어폭력경험, 감정노동, 간호근무환경이 직무스트레스에 미치는 영향

김우주; 강다해솜

doi:10.17703/jcct.2022.8.2.99

혈액투석 간호사의 언어폭력경험, 감정노동, 간호근무환경이 직무스트레스에 미치는 영향
The Effects of Verbal Abuse Experience, Emotional Labor and Nursing Practice Environment on Job Stress of Nurses in Hemodialysis Units 원문보기

Journal of the convergence on culture technology : JCCT = 문화기술의 융합, v.8 no.2, 2022년, pp.99 - 108

김우주 (경희대학교 교육협력 중앙병원) , 강다해솜 (가야대학교 간호학과)

초록
AI-Helper

본 연구는 혈액투석 간호사의 언어폭력경험, 감정노동, 간호근무환경이 혈액투석 간호사의 직무스트레스에 미치는 영향을 파악하기 위해 실시되었다. 자료수집은 혈액투석 간호사 169명을 대상으로 2021년 3월 1일부터 3월 30일까지 구조화된 설문지를 이용하여 시행되었다. 자료분석은 IBM SPSS Statistic Version 23.0프로그램을 이용하여 t-test, ANOVA, Pearson's correlation coefficient, multiple regression으로 하였다. 혈액투석 간호사의 직무스트레스에 영향을 미치는 주요 요인은 감정노동(β=.354, p<.001), 언어폭력경험(β=.255, p=.005), 간호근무환경(β=-.214, p=.003)이었다. 혈액투석 간호사의 직무스트레스 관리를 위해서는 언어폭력경험과 감정노동 감소와 긍정적인 간호근무환경 조성을 위한 방안 마련이 필요하다.

Abstract ▼ AI-Helper

This study was to investigates the effects of verbal abuse experience, emotional labor and nursing practice environment on job stress of nurses in hemodialysis units. Participants were 169 hemodialysis nurses. Data were collected with structured qustionnaires from March 1 to March 30, 2021. Data were analyzed SPSS 23.0 program for descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression. Factor affecting the job stress of hemodialysis nurses were emotional labor(β=.354, p<.001), verbal abuse(β =.255, p=.005) and nursing practice environment(β=-.214, p<.001). Therefore, in order to manage the job stress of nurses in hemodialysis unit, it is necessary to prepare measures to reduce verbal abuse experience, emotional labor and create a positive nursing working environment.

주제어

표/그림 (4)

표 표 1. 대상자의 직무스트레스, 언어폭력경험, 감정노동, 간호근무환경 정도 Table 1. Degree of Job Stress, Verbal Abuse experience, Emotional Labor and Nursing Practice Environment (N=169)
표 표 2. 대상자의 일반적 특성에 따른 직무스트레스 Table 2. Differences in Job Stress by General Characteristics (N=169)
표 표 3. 대상자의 직무스트레스, 언어폭력경험, 감정노동, 간호근무환경 간의 상관관계 Table 3. Correlations between Job Stress, Verbal Abuse experience, Emotional Labor, Nursing Practice Environment (N=169)
표 표 4. 대상자의 직무스트레스 영향요인 Table 4. Factors influence Dementia Nursing Performance (N=169)

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