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NTIS 바로가기한국문헌정보학회지 = Journal of the Korean Society for Library and Information Science, v.56 no.3, 2022년, pp.391 - 414
송현경 (내일신문) , 김기영 (연세대학교 문헌정보학과)
This study treats bureaucracy as one of the main systematic characteristics of public libraries and analyzes the effects on performance based on service quality. Doing this analysis, we investigated the service quality of each library by conducting a questionnaire survey from users of eight public l...
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