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의료 질 향상을 위한 서비스디자인: 환자경험 증진을 위한 실행 접근법
Service Design for Healthcare Quality Improvement: An Implementation Approach for Enhancing Patient Experience 원문보기

Quality improvement in health care : QIH = 한국의료질향상학회지, v.29 no.2, 2023년, pp.47 - 63  

구정하 (디자인케어랩) ,  유운형 (디자인케어랩) ,  권영대 (가톨릭대학교 의과대학 인문사회의학과)

Abstract ▼ AI-Helper 아이콘AI-Helper

Purpose:This study aims to suggest the future direction for applying service design to improve the quality of healthcare as part of hospital service innovation and present implementation plans in Korea, based on a review of quality improvement activities and the current status of service design appl...

주제어

#User-centered design   #Quality improvement   #Organizational innovation   #Patient-centered care  

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