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NTIS 바로가기品質經營學會誌 = Journal of Korean society for quality management, v.51 no.1, 2023년, pp.67 - 78
여선관 (부산대학교 산업공학과) , 이종혁 (부산대학교 산업공학과) , 최원준 (부산대학교 산업공학과) , 김기훈 (부산대학교 산업공학과)
Purpose: The purpose of this study is to investigate the COVID-19 pandemic-driven effect changes of quality factors on customer satisfaction in Korean Police Civil Affairs Service. Methods: This study fitted a regression model to the data collected by Korean National Police Agency from 2019 (before ...
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