This study aimed at verifying the influence of hotel human resource management having on the workers" organizational citizenship behavior and of perception of procedural justice as an adjustment effect having on the workers" organizational citizenship behavior positively. In conclusion, variables of...
This study aimed at verifying the influence of hotel human resource management having on the workers" organizational citizenship behavior and of perception of procedural justice as an adjustment effect having on the workers" organizational citizenship behavior positively. In conclusion, variables of human resource management having on organizational citizenship behavior were revealed in power delegation/compensation, education and self-improvement. The order of influential power is education, power delegation/compensation and self-improvement. After examining the adjustment effects of procedural justice between hotel human resource management and organizational citizenship behavior, it showed tint procedural justice had no adjustment effect on the relations between hotel human resource management and organizational citizenship behavior, while distribution justice had an adjustment effect on the relations. Implications through these hypotheses testing are as follows. First, the meaningful variables including power delegation and compensation for good performance, providing dances for education and self-improvement can be token good advantage of to inspire the morale and to stimulate the hotel employees. Second, the fairer distribution is, the more positive influence is exerted on organizational citizenship behavior such as fidelity, participation, assistance. This can be an evidence to show that fair personnel management plays a positive role to improve organizational culture.
This study aimed at verifying the influence of hotel human resource management having on the workers" organizational citizenship behavior and of perception of procedural justice as an adjustment effect having on the workers" organizational citizenship behavior positively. In conclusion, variables of human resource management having on organizational citizenship behavior were revealed in power delegation/compensation, education and self-improvement. The order of influential power is education, power delegation/compensation and self-improvement. After examining the adjustment effects of procedural justice between hotel human resource management and organizational citizenship behavior, it showed tint procedural justice had no adjustment effect on the relations between hotel human resource management and organizational citizenship behavior, while distribution justice had an adjustment effect on the relations. Implications through these hypotheses testing are as follows. First, the meaningful variables including power delegation and compensation for good performance, providing dances for education and self-improvement can be token good advantage of to inspire the morale and to stimulate the hotel employees. Second, the fairer distribution is, the more positive influence is exerted on organizational citizenship behavior such as fidelity, participation, assistance. This can be an evidence to show that fair personnel management plays a positive role to improve organizational culture.
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