초록

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Abstract ▼ AI-Helper

Design of goods and services can be approached from the perspectives of functionality, user experience, or user-perceived value. This paper proposes a design process that is based on and aims to maximize user-perceived User-perceived value are the requirements that designers must consider during t...

Design of goods and services can be approached from the perspectives of functionality, user experience, or user-perceived value. This paper proposes a design process that is based on and aims to maximize user-perceived User-perceived value are the requirements that designers must consider during the design process. To analyze the value of design, it is important to understand the relationship between users’ “desires and needs.” Users’ “desires and needs” define the characteristics of products and services. Users’ ‘desires and needs’ affect users’ emotional and cognitive process, and help determine the value of products. User-perceived value can be divided into 3 groups: functional values, emotional values, and psychological/transcendental values. The concept of psychological/transcendental values can be further developed into the concept of common/social value design to address current social issues such as the widening of economic gaps.

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