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BMJ quality & safety, v.28 no.1, 2019년, pp.39 - 48
Alingh, Carien W (Erasmus School of Health Policy & Management, Erasmus University Rotterdam, , Rotterdam, The Netherlands) , van Wijngaarden, Jeroen D H (Erasmus School of Health Policy & Management, Erasmus University Rotterdam, , Rotterdam, The Netherlands) , van de Voorde, Karina (Department of Human Resource Studies, Tilburg University, , Tilburg, The Netherlands) , Paauwe, Jaap (Erasmus School of Health Policy & Management, Erasmus University Rotterdam, , Rotterdam, The Netherlands) , Huijsman, Robbert (Erasmus School of Health Policy & Management, Erasmus University Rotterdam, , Rotterdam, The Netherlands)
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BackgroundSpeaking up is important for patient safety, but healthcare professionals often hesitate to voice their concerns. Direct supervisors have an important role in influencing speaking up. However, good insight into the relationship between managers’ behaviour and employees’ perce...
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