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NTIS 바로가기品質經營學會誌 = Journal of Korean society for quality management, v.35 no.4, 2007년, pp.38 - 51
The House of Quality(HOQ) is used in the development stage to identify important customer attributes and corresponding engineering characteristics. The importance of each customer attribute obtained in the HOQ affects to the quality of the final product or service. Traditionally, such importance is ...
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