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[국내논문] Ubi-SERVQUAL을 활용한 시나리오상의 유비쿼터스 서비스 품질 평가
Applying Ubi-SERVQUAL to Assessing the Quality of Ubiquitous Service Scenarios 원문보기

한국경영과학회지 = Journal of the Korean Operations Research and Management Science Society, v.32 no.1, 2007년, pp.1 - 13  

권오병 (경희대학교 국제경영학부) ,  김지훈 (경희대학교 국제경영학부)

Abstract AI-Helper 아이콘AI-Helper

Nowadays, ubiquitous computing services begin to be suggested from a few domains such as supply chain, logistics, and location-based services. However, to what extent the services will be successful is hard to be estimated, mainly because a sophisticated service evaluation method focusing on the ubi...

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