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NTIS 바로가기Journal of Korean Society of Industrial and Systems Engineering = 한국산업경영시스템학회지, v.35 no.4, 2012년, pp.48 - 54
In this paper, quantitative and systematic procedures for establishing Key Performance Indicators (KPI's) of R&D departments are presented. The proposed methodology is composed of 4 steps : 1) identification of critical success factors, 2) identification of potential KPI's, 3) determination of KPI's...
Kwon, Y.D., Whang, I.K., Lee, J.H., and Suh, W.S., Development of BSC Key Performance Indicator(KPI) in Emergency Medical Center. The Korean Journal of Health Economics and Policy, 2010, Vol. 16, No. 3, p 17-39.
Kim, S.M., A Study on Using the Balanced Scorecard in the Evaluation and Management of Public Organization : Focused on the Case Study of HAMONI. The Korean Governance Review, 2005, Vol. 13, No. 2, p 291-319.
Kim, J.T., Study on Developing BSC-based Public Library Performance Indicator Model. Journal of the Korea Library and Information Science Society, 2009, Vol. 40, No. 1, p 47-71.
Kim, H.J., A Study on the Development of KPI in Golf Resort Business in Korea Using BSC. Journal of Tourism and Leisure Research, 2009, Vol. 21, No. 4, p 147-172.
Min, D.K. and Kim, K.J., The Development of The Business Performance Metric : Framework and Application Scenarios. Proceedings of The Korean Operations Research and Management Science Society/Korean Institute of Industrial Engineers Conference, 2005, p 579-584.
Park, M.S. and Ahn, Y.H., Framework for Supply Chain Management Performance Measure. Journal of the Korean Society of Supply Chain Management, 2003, Vol. 3, No. 1, p 41-52.
Sohn, M.H., Kim, J.G., You, T.W., Rhim, H.S., and Lee, H.S., A Comparative Analysis of Balanced Scorecard Performance Measures Based on Business Strategy. Asia Pacific Journal of Information Systems, 2003, Vol. 13, No. 1, p 1-22.
Shih, Y.H., A Study on SCM Service Quality Measurement using Logistics Performance Indicators. Proceedings of Korean Society for Quality Management Conference, 2005, p 493-496.
Ahn, K.S. and Ryu, H.L., A study on the limitation of BSC for the performance evaluation of the government department : focusing on the Korea coast guard. Journal of Korean Association for Policy Science, 2011, Vol. 15, No. 4, p 261-284.
Yoon, W.S., Lee, H.K., Maeng, S.J., and Song, J.H., Development of Key Performance Indicators(KPI) for the Nursing Department in the Military Hospital Journal of military nursing, research, Analysis, 2012, Vol. 30, No. 1.
Lee, S.H., A Case Study on Application of BSC to Public Sectors. Korean Public Administration Review, 2006, Vol. 40, No. 1.
Lim, H. and Rhim, H.S., A study on the improvement of performance indicators in strategy map using by social network theory-focused on the K-institute case. Productivity Review, 2009, Vol. 23, No. 4.
Lim, Y.H., Sohn, M.H., and Lee, H.S., Analyzing Weighting of Corporate IT Performance Measures by IT Balanced Scorecard. Koran Management Review, 2005, Vol. 34, No. 6, p 1807-1828.
Lee, J.I., A Practical Guide for KPI development. LG Business Insight, 2000, Vol. 7, No. 12, p 36-42.
Kaplan, R.S. and Norton, D.P., The Balanced Scorecard-Measures That Drive Performance. Harvard Business Review, January-February, 1992.
Van Der Zee, J. and Jong, B.D., Alignment is not enough : Integrating Business and Information Technology Management with the Balanced Scorecard, Journal of Management Information, 1999, Vol. 16, No. 2.
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