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NTIS 바로가기한국가정관리학회지 = Journal of Korean Home Management Association, v.32 no.5, 2014년, pp.107 - 123
김선주 (Department of Living Culture and Consumer Science, Sungshin Women's University) , 주영애 (Department of Living Culture and Consumer Science, Sungshin Women's University)
The purpose of this study is to investigate the opinions of teachers, directors, and parents about childcare teachers' facial expression language. We performed in-depth interviews based on literature and previous studies, which consisted of ten childcare teachers, ten directors, and ten parents. Fro...
핵심어 | 질문 | 논문에서 추출한 답변 |
---|---|---|
인간은 어떠한 존재인가? | 인간은 타인과 관계를 맺으며 살아야 하는 사회적 존재다. 사람을 의미하는 ‘人’이라는 한자는 두 사람이 서로를 받쳐주고 있는 형상을 하고 있어서 둘이 서로 의지하고 기대고 살아야 하는 당위성을 갖고 있는 존재가 인간이라는 점을 잘 보여주고 있다. | |
인간은 커뮤니케이션을 위해 무엇을 사용하는가? | 인간은 커뮤니케이션을 위해 보편적인 소통과 교류의 수단인 말이나 글 이외에도 소리, 표정, 몸짓, 태도 등의 다양한 비언어적 요소를 사용한다(J. Kim, 2013) | |
비언어적 커뮤니케이션이 인간 소통에서 영향력이 크다는 것을 보여주는 연구에는 무엇이 있는가? | 인간이 커뮤니케이션에서 사용하는 비언어적 기호는 다양한 역할을 수행하는데 커뮤니케이션 초기단계에서의즉 눈짓, 미소, 신체적 신호 등으로 대화의 준비가 되었음을 표현하기도 하며. 대화하면서 나타나는 손과 팔의 동작, 눈의 움직임, 얼굴 표정 등의 다양한 신체적 표현들은 대화의 내용을 보완하거나 설득하는데 도움을 주기도 하고 신뢰감을 형성하게 하기도 한다(J. Kim, 2013). Burgoon (1991)의 연구에서는 사람들이 상반된 메시지를 접했을때 어떤 신호를 더 믿고 신뢰하는가에 대해 비언어적 채널이 언어적 채널보다 더 많은 정보를 제공하며, 특히 시각단서는 음성단서보다 더 많은 정보를 전달한다고 결론지었다. 이와 같은 연구들은 비언어적 커뮤니케이션이 인간이 서로 소통하고 교류하는데 있어 미치는 영향력이 매우 크다는 것을 보여주는 사례이다. |
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