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A Study on the Effects of Autonomy of Cabin Crew's Image Making Standards on Job Enthusiasm, Service Performance and Organizational Performance 원문보기

한국항공운항학회지 = Journal of the Korean Society for Aviation and Aeronautics, v.28 no.4, 2020년, pp.32 - 46  

김하영 (한국항공대학교 경영학)

Abstract AI-Helper 아이콘AI-Helper

In this study, an analysis is conducted to understand the effect of the cabin crew's image-making autonomy on job enthusiasm, service performance and organizational performance. And this is conducted on cabin crew members in airlines with autonomy based on image making standards and a total of 109 c...

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참고문헌 (80)

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