[논문]방산 중소기업의 지속적 개선활동이 공급망 품질경영활동과 기업성과에 미치는 영향에 관한 연구

최석구; 이태화; 유한주; 송광석

doi:10.7469/jksqm.2020.48.1.149

[국내논문] 방산 중소기업의 지속적 개선활동이 공급망 품질경영활동과 기업성과에 미치는 영향에 관한 연구
A Study on the Impact of Continuous Improvement Activities of Defense SMEs on the SCQM and Business Performance 원문보기

品質經營學會誌 = Journal of Korean society for quality management, v.48 no.1, 2020년, pp.149 - 169

최석구 (국방기술품질원) , 이태화 (숭실대학교 대학원 경영학과) , 유한주 (숭실대학교 경영학부) , 송광석 (숭실대학교 경영학부)

Abstract ▼ AI-Helper

Purpose: This study analyzes the characteristics of the Quality Management performed by SMEs in the Defense Industry in supply chains and analyzes the effect of the continuous improvement activities based on cooperation. Especially, for Military Supplies, the suitability of products is usually decided by judging their conformity to the specification, and from this structural characteristic, this study would analyze the structural relationship of systematic improvement activities with Supply Chain Quality Management(SCQM) and Business Performance(BP). Methods: Continuous improvement activities(CI) have significance as the driver force for the promotion of Quality Management. Thus, this study analyzed the causal relationships from the perspective of the process among CI, SCQM and BP. For an analysis of the structural characteristics and causal relationships among the constituents, AMOS was used, and 297 companies in the Defense Industry were utilized as samples. Results: It turned out that CI had significant impacts on Management Infra(MGT_Infra), Process Management(PM), Human Resources Management(HRM) and Communication(COMU) and had an indirect impact on the enterprises' financial performance through the parameters of HRM and Communication. Meanwhile, it turned out that between CI and non-financial performance, there was a direct effect, and there was also an indirect effect through the variables of the Management Infra and Communication. Conclusion: It turned out that CI had a positive effect on SCQM as a proactive driver and that they had significant relationships with BP(financial, Non-financial), both financial performance and non-financial performance. However, PM did not have a significant relationship of effect with BP because of the character appearing by the evaluation method of military supplies for the conformity to the specifications.

주제어

표/그림 (10)

표 Table 1. Comparison of TQM Key Factors
표 Table 2. TQM Factors and Performance
표 Table 3. SCQM Core Activities and sub item
그림 Figure 1. Research Model
표 Table 4. Sample characteristics
표 Table 5. SCQM Key Variable Selection
표 Table 6. Confirmatory Factor Analysis
표 Table 7. Discriminant Validity
표 Table 8. Hypothesis Testing
표 Table 9. Intermediated Effect Analysis

질의응답

핵심어	질문	논문에서 추출한 답변
	군수품의 품질문제로 인해 어떤 문제들을 초래하는가?	또한, 이들 기업의 경우 상당 부분 생산품에 대한 품질문제가 발생하고 있으며 이로 인해 납기지연과 지체 보상금지급, 수출사업실패 등 총체적인 운영상의 문제들이 나타나고 있다. 특히, 군수품의 품질문제는 전차, 함정, 전투기와 같은 통합 시스템 기반 체계품목에 대한 품질문제뿐만 아니라 소모성 전력지원체계품목에서도 기본적인 품질문제들과 도덕적 해이가 결합된 다양한 문제들이 나타나고 있다(Jeong 2019).
	군수품 공급망에서 지속적 개선 활동은 어떤 의의를 가지고 있는가?	이러한 측면에서 본 연구에서는 군수품 공급망에서 이루어지는 협력 기반의 공급망 특성을 분석하여 품질경영 활동에서 가장 근간이 되며 핵심활동이라 할 수 있는 지속적 개선 활동(Continuous Improvement, CI)이 공급망 품질경영(SCQM)과 기업성과(Business Performance, BP)에 어떠한 관련성이 있는지를 분석하고자 한다. 특히, 군수품의 경우 주로 규격일치성 여부를 통해 적합성을 판정하게 되는데 이러한 구조적인 특성에서 기업 간 조직적 개선 활동이 어떻게 작용하는지를 분석하고자 한다.
	세계 주요국들이 자국 방위산업의 발전을 추진하는 이유는 무엇인가?	국내 방위산업은 군수분야 물품을 생산 및 조달하는 단순한 산업의 특수성을 넘어 국가 경제발전과 독립된 산업으로서 중요한 비중을 차지하고 있다. 또한, 방위산업 분야에 정부 차원의 대규모 투자가 지속해서 이루어지고 있으며 군수 장비의 첨단화와 현존하는 다양한 기술들이 결합되는 융ㆍ복합적 산업의 특성이 존재한다. 이러한 산업의 특수성으로 인해 선진 주요국들은 일찍부터 방산분야의 기술력과 품질 경쟁력을 기반으로 군수품을 수출하며 자국 방위산업의 발전을 추진해오고 있다.

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