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NTIS 바로가기한국융합학회논문지 = Journal of the Korea Convergence Society, v.12 no.7, 2021년, pp.193 - 205
박정은 (연세대학교 비즈니스 빅데이터 분석 트랙) , 양동욱 (연세대학교 비즈니스 빅데이터 분석 트랙) , 김하영 (연세대학교 비즈니스 빅데이터 분석 트랙)
The AI speaker market is growing steadily. However, the satisfaction of actual users is only 42%. Therefore, in this paper, we collected reviews on Amazon Echo Dot 3rd and 4th generation models to analyze what hinders the user experience through the topic changes and emotional changes of each genera...
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