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대학생의 학습공간 선택에 영향을 미치는 요인에 관한 연구: 대학도서관의 효과적인 공간 구성을 위한 제언
Factors Influencing Students' Choice of Learning Space: Recommendations of Effective Space Arrangement for University Libraries 원문보기

정보관리학회지 = Journal of the Korean society for information management, v.39 no.2, 2022년, pp.61 - 86  

이나리 (연세대학교 교육대학원 사서교육전공) ,  박지홍 (연세대학교 문헌정보학과)

초록
AI-Helper 아이콘AI-Helper

본 연구의 목적은 물리적 환경의 품질을 측정하는 도구로서의 서비스스케이프 개념을 이용하여 학습공간의 서비스스케이프 요인이 이용자 만족과 지속의도에 미치는 영향과 학습활동유형의 조절효과를 확인하는데 있다. 선행연구 및 심층면담을 통해 청결성, 쾌적성, 편의성, 심미성, 접근성, 유연성의 6개의 학습공간 서비스스케이프 요인을 선정하였고, 수도권 지역의 대학생을 대상으로 설문조사를 진행하였다. 연구 결과, 청결성, 쾌적성, 편의성과 접근성 요인이 이용자 만족에 유의한 영향을, 이용자 만족은 지속의도에 유의한 영향을 미치는 것으로 나타났다. 또한 학습활동유형은 청결성, 쾌적성 요인과 이용자 만족 관계에 부(-)적 조절효과가 있는 것으로 나타났다. 본 연구는 학습공간으로의 대학도서관에 대한 이용자 만족을 높이는 물리적인 환경 구성의 기초자료를 제공하였다는데 의의를 둔다.

Abstract AI-Helper 아이콘AI-Helper

The purpose of this study is to investigate the effect of learning space Servicescape on the user satisfaction level and continuance intention and to identify moderating effect of the learning activity. The six Servicescape factors are selected after literature review and in-depth interviews; cleanl...

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표/그림 (16)

참고문헌 (45)

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