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NTIS 바로가기지식경영연구 = Knowledge Management Research, v.24 no.3, 2023년, pp.95 - 125
정의주 (경희대학교 대학원 빅데이터응용학과) , 이병현 (경희대학교 대학원 빅데이터응용학과) , 이청용 (경희대학교 대학원 빅데이터응용학과) , 김재경 (경희대학교 경영대학 & 빅데이터응용학과)
As the aviation industry has rapidly been grown, there are more factors for customers to consider when choosing an airline. In response, airlines are trying to increase customer value by providing high-quality services and differentiated experiential value. While early customer value research center...
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