참고문헌 (48)

1. 서비스경영학회지 김경찬 4 2 191 

2. 복식문화연구 노영 13 3 452 

   원문보기 상세보기

3. 유통연구 박명호 11 4 97 

   원문보기 상세보기

4. 산업경제연구 오재신 18 1 361 

5. 마케팅과학연구 유동근 18 2 189 

   원문보기 상세보기

6. 서비스경영학회지 황선아 6 2 151 

   상세보기

7. Psychological Bulletin Anderson, J. C. 103 3 411 10.1037/0033-2909.103.3.411 

   상세보기

8. Journal of Marketing Anderson, J. C. 54 1 42 10.2307/1252172 

   

9. Accounting Review Banker, R. D. 75 1 65 10.2308/accr.2000.75.1.65 

   상세보기

10. Total Quality Management Barnes, B. R. 15 5 593 

11. Journal of Retail Banking Berry, L. L. 3 1 33 

12. Academy of Marketing Science Berry, L. L. 23 4 236 10.1177/009207039502300402 

    상세보기

13. Proceedings of the Seventh Biannual World Marketing Congress Callaghan, M. 7 2 10 

14. International Journal of Research in Marketing Cano, C. R. 21 2 179 10.1016/j.ijresmar.2003.07.001 

    상세보기

15. Journal of Business Research Conduit, J. 51 1 11 10.1016/S0148-2963(99)00044-2 

    상세보기

16. Journal of Business Research Czepiel, J. A. 20 1 13 10.1016/0148-2963(90)90038-F 

    상세보기

17. Journal of International Marketing Deshpande, R. 7 4 111 10.1177/1069031X9900700407 

    상세보기

18. Journal of Marketing Fornell, C. 56 1 6 10.2307/1252129 

    

19. Journal of Marketing Grewal, R. 65 2 67 10.1509/jmkg.65.2.67.18259 

    상세보기

20. Journal of Business Research Gounaris, P. S. 59 4 432 10.1016/j.jbusres.2005.10.003 

    상세보기

21. European Journal of Marketing Gronroos, C. 23 1 52 10.1108/EUM0000000000541 

    상세보기

22. Journal of Business Research Gronroos, C. 20 1 3 10.1016/0148-2963(90)90037-E 

    상세보기

23. Journal of Marketing Research Hauser, J. R. 33 3 268 10.2307/3152124 

    상세보기

24. Journal of Marketing Research Homburg, C. 37 4 449 10.1509/jmkr.37.4.449.18786 

    상세보기

25. Industrial Marketing Management Hsiesh, Y. C. 37 4 380 10.1016/j.indmarman.2007.02.002 

    상세보기

26. International Journal of Management Hwang, I. S. 22 2 285 

    상세보기

27. Journal of Marketing Im, S. 68 2 114 10.1509/jmkg.68.2.114.27788 

    상세보기

28. Journal of Marketing Jaworski, B. J. 57 3 53 10.2307/1251854 

    

29. Harvard Business Review Jones, T. O. 73 6 88 

    상세보기

30. Journal of Small Business Management Kara, A. 43 2 105 10.1111/j.1540-627x.2005.00128.x 

    상세보기

31. Journal of Marketing Kohli, A. K. 54 2 1 10.2307/1251866 

    

32. Journal of Market-Focused Management Lukas, B. A. 1 175 10.1007/BF00128689 

    상세보기

33. Human Resource Management Mohr-Jackson, I. 30 4 455 10.1002/hrm.3930300403 

    상세보기

34. Journal of Marketing Moorman, C. 57 1 81 10.2307/1252059 

    

35. Journal of Marketing Morgan, R. M. 58 3 20 10.2307/1252308 

    

36. Journal of Marketing Narver, J. C. 54 4 20 10.2307/1251757 

    

37. International Journal of Research in Marketing Oczkowski, E. 15 4 349 10.1016/S0167-8116(98)00007-X 

    상세보기

38. Journal of Marketing Palmatier, R. W. 70 4 136 10.1509/jmkg.70.4.136 

    상세보기

39. Business Horizons Parasuraman, A. 26 6 28 10.1016/0007-6813(83)90043-5 

    상세보기

40. Journal of Services Marketing Rafiq, M. 12 6 379 

41. Journal of Business Industrial Marketing Ryssel, R. 19 3 197 10.1108/08858620410531333 

    상세보기

42. Journal of Service Marketing Sin, L. Y. M. 16 7 656 10.1108/08876040210447360 

    상세보기

43. Journal of International Marketing Sin, L. Y. M. 13 1 36 10.1509/jimk.13.1.36.58538 

    상세보기

44. Journal of Marketing Slater, S. F. 58 1 46 10.2307/1252250 

    

45. Journal of Business Research Slater, S. F. 48 1 69 10.1016/S0148-2963(98)00077-0 

    상세보기

46. Journal of Product Innovation Management Song, X. 14 1 35 10.1111/1540-5885.1410035 

    상세보기

47. Journal of Business Research Subramanian, R. 53 1 1 10.1016/S0148-2963(99)00109-5 

    상세보기

48. South African Journal of Business Management van Zyl, H.J.C. 38 2 17 10.4102/sajbm.v38i2.580 

    상세보기