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물류서비스품질과 관계지향성이 공급사슬성과에 미치는 영향 - 3PL 기업의 물류배송품질을 중심으로 -
The Effects of Logistics Service Quality and Relationship Orientation on Supply Chain Performance - Focusing on Delivery Quality of 3PL Firms - 원문보기

品質經營學會誌 = Journal of Korean society for quality management, v.37 no.3, 2009년, pp.102 - 122  

박이숙 (원광대학교 경영학부) ,  조건 (전남대학교 경영학부, BK21 (n)비즈 컨버전스 사업단) ,  유일 (순천대학교 경영학과)

Abstract AI-Helper 아이콘AI-Helper

In this study, we will conduct an empirical study to see how the 3PL firm's logistics service quality and relationship orientation affects the supply chain performance. To examine the research model and hypotheses, we have used an empirical method based on the field survey in which most of measureme...

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