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NTIS 바로가기패션비즈니스 = Fashion business, v.16 no.4, 2012년, pp.186 - 199
이지영 (한국국제대학교 호텔관광학과) , 하경연 (한국국제대학교 미용예술학과)
Most of employees in service area frequently and strongly experience job-stress caused by emotional labour than in general. This job-stress is supposed to incur employees' burn-out, which burn-out brings a lower service quality in various aspects of physical and spiritual hospitality. The purpose of...
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