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NTIS 바로가기한국게임학회 논문지 = Journal of Korea Game Society, v.15 no.1, 2015년, pp.171 - 184
강문영 (숭실대학교 대학원 경영학과) , 지영수 (숭실대학교 대학원 경영학과) , 한경석 (숭실대학교 경영학부)
Looking at the existing game-related research, innumerable researches such as game acceptance, user satisfaction, continuance intention, wold-of-mouse intention have been carried out. However, there was no cases that applying the concept of service recovery in game researches. The purpose of this st...
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