[논문]지식경영 및 조직성과와 관련된 변인들에 관한 연구: 개념적 모델과 시사점

송태경; 오정록

doi:10.5392/jkca.2016.16.07.001

지식경영 및 조직성과와 관련된 변인들에 관한 연구: 개념적 모델과 시사점
A Study on Factors Related to Knowledge Management and Organizational Performance: A Conceptual Model and Implications 원문보기

한국콘텐츠학회논문지 = The Journal of the Korea Contents Association, v.16 no.7, 2016년, pp.1 - 18

송태경 , 오정록 (고려대학교 공공행정학부)

초록
AI-Helper

선행연구에 따르면 조직문화 및 조직내 커뮤니케이션이 지식경영과 조직성과에 영향을 미칠 수 있지만, 이런 모든 변인들 간의 관계를 보여주는 보다 통합적인 연구가 여전히 필요하다. 이 논문은 이러한 변인들의 상호간 관계 및 영향력을 제시함으로써, 지식경영 및 관련된 변인들을 통해 조직성과를 향상시키는 통합적인 접근방법을 개발하기 위한 다양한 방법들을 제시한다. 따라서 이 연구의 목적은 국가문화, 조직문화, 조직내 커뮤니케이션, 지식경영, 조직성과 간의 상호관계를 고찰하는 것이다. 이러한 변인들 간의 관계에 대한 종합적 문헌연구방법을 통해 상호관계가 개념적 모델로서 요약되었다. 이 모델에 의하면 조직내 커뮤니케이션, 지식경영, 조직문화는 조직성과에 영향을 미치며, 또한 조직내 커뮤니케이션과 조직문화는 지식경영에도 영향을 미친다. 이러한 개념적 모델에 기반하여, 조직성과를 최대한 향상시킬 방법을 찾고자 하는 인적자원 연구자 및 실무자들을 위한 시사점들이 제시되었다.

Abstract ▼ AI-Helper

Although previous studies show that organizational culture and organizational communication could be influential factors in knowledge management and organizational performance, the more integrated research to indicate relationships among all of the factors is still needed. By indicating the inter-relationships among the factors and the direction of the influence, this paper suggests various ways to develop an integrated approach to the improvement of organizational performance through knowledge management and other related factors. Thus, the purpose of this study is to investigate the relationships among national culture, organizational culture, organizational communication, knowledge management, and organizational performance. Based on a comprehensive review of extant literature on the relationships among these factors, the relationships are summarized in the conceptual model. According to the model, organizational performance is influenced by knowledge management, organizational communication, and organizational culture, and knowledge management is influenced by organizational communication and organizational culture. Based on the conceptual model, implications for human resource (HR) researchers and practitioners seeking to optimally improve organizational performance are presented.

주제어

AI 본문요약
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문제 정의

Peters and Waterman(1982)[51] asserted that superior organizational performance of IBM, Hewlett Packard, and other high performance organizations might be, at least partly, influenced by their organizational culture. These studies emphasized the uniqueness of organizational culture of each high performance organization as the foundation of competitive advantages of each organization. As organizational culture might lead the improvement of organizational performance as the basis of competitive advantage, the organizational culture should not be easily imitable.
This paper aims to improve the understanding of relationships among organizational culture, organizational communication, knowledge management, and organizational performance and for this purpose; extant literatures on the relationships among the factors will be thoroughly reviewed. Through the review of extant literature, this paper will indicate how the factors are closely related to each other and play a crucial role in achieving intended organizational goals such as the improvement of organizational performance.
Through the review of extant literature, this paper will indicate how the factors are closely related to each other and play a crucial role in achieving intended organizational goals such as the improvement of organizational performance. This paper will also examine the influence of national culture on organizational culture, one of the most influential factors in knowledge management and organizational performance, by reviewing extant literature on the relationship between the two factors. By indicating the inter-relationships between factors and the direction of the influence, this paper will suggest various ways to develop an integrated approach to the improvement of organizational performance through the influence of national culture, organizational culture, organizational communication, and knowledge management.
This paper aims to improve the understanding of relationships among organizational culture, organizational communication, knowledge management, and organizational performance and for this purpose; extant literatures on the relationships among the factors will be thoroughly reviewed. Through the review of extant literature, this paper will indicate how the factors are closely related to each other and play a crucial role in achieving intended organizational goals such as the improvement of organizational performance. This paper will also examine the influence of national culture on organizational culture, one of the most influential factors in knowledge management and organizational performance, by reviewing extant literature on the relationship between the two factors.

제안 방법

This paper will also examine the influence of national culture on organizational culture, one of the most influential factors in knowledge management and organizational performance, by reviewing extant literature on the relationship between the two factors. By indicating the inter-relationships between factors and the direction of the influence, this paper will suggest various ways to develop an integrated approach to the improvement of organizational performance through the influence of national culture, organizational culture, organizational communication, and knowledge management.
The primary purpose of this study is investigating the relationships among national culture, organizational culture, organizational communication, knowledge management, and organizational performance. These relationships are depicted in the following conceptual model.

성능/효과

They investigated the influence of various dimensions of organizational structure such as complexity, centralization, and formalization on organizational communication. The finding of the study was that horizontal, decentralized, and less formalized organizational structure is positively related to improved organizational communication. Also, organizational members’ perception of organizational climate has influence on organizational communication.
Their finding is that organizations with effective and efficient organizational communication systems showed better financial performance because the organizational communication systems improved the organizations’ internal strategic capabilities.

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표제어: PCR

동의어: Packet Collision Rate

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