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Abstract ▼ AI-Helper

This study investigated the relationship between communication patterns, shared team identity, and the effectiveness of team learning. The research design and analysis employed in this paper are all conducted at the team level. The used data was collected from 262 members from 46 different learnin...

This study investigated the relationship between communication patterns, shared team identity, and the effectiveness of team learning. The research design and analysis employed in this paper are all conducted at the team level. The used data was collected from 262 members from 46 different learning teams. Pentland(2012) indicates that the key to high performance lay not in the content of team’s discussions but in the manner in which it communicates. Following his research, we used communication energy and engagement as independent variables which are expected to influence shared team identity and team learning process effectiveness. Energy represents the number and the natures of exchanges among team members while engagement reflects the distribution of energy among team members. The results of the research are summarized as follows; First, communication engagement shows a positive effect on shared team identity. Second, shared team identity affects the effectiveness of team learning positively. Third, communication engagement has a negative effect on team learning effectiveness, but the direct relationship tends to be reduced by an inconsistent mediation effect through shared team identity.

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